Privacy Policy

Last Updated: 12 Feb 2025

1. Introduction

   Ginalne values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform.

2. Data Collection

   We collect the following personal data:

   • Account Information: Name, email, phone number, and date of birth.

   • Transaction Data: Details of purchases, funding transactions, and interactions with payment gateways.

   • User Activity: Content posted, engagement with Pros, and communications with other users.

   • Device Information: IP address, browser type, and usage data for security and analytics purposes.

3. Purpose of Data Use

   We use collected data to:

   • Provide and improve platform services (e.g., managing user accounts, processing transactions, and enhancing user experience).

   • Ensure security and prevent fraud (e.g., verifying user identity, detecting suspicious activities).

   • Facilitate communication (e.g., notifications, support inquiries, and updates).

   • Comply with legal obligations (e.g., responding to law enforcement or regulatory requirements).

4. Payment Data Handling

   • Ginalne does not store payment information (e.g., credit card details, phone numbers for e-wallets).

   • All financial transactions are processed securely through a third-party payment gateway.

   • Users agree that their name, phone number, and email may be shared with the payment provider for transaction processing.

5. Data Sharing & Disclosure

   Ginalne does not sell personal data. However, data may be shared under the following conditions:

   • With legal authorities when required by law.

   • With payment providers to facilitate secure transactions.

   • With developers when users voluntarily provide data through customized forms.

6. Data Security

   We implement industry-standard security measures, including:

   • Encryption for sensitive data.

   • Access restrictions to protect against unauthorized access.

   • Secure authentication for user accounts.

7. Data Retention & Deletion

   • Personal data is retained as long as the account is active.

   • Users can request account deletion, but some data may be retained temporarily for legal or security reasons.

   • Data collected through developer forms is managed independently by the respective developer.

8. User Rights & Control

   Users have the right to:

   • Access, update, or delete their personal information via account settings.

   • Request account deletion, subject to legal retention policies.

   • Control data shared with developers through customized forms.

9. Policy Updates & Notifications

   • Ginalne may update this Privacy Policy to reflect changes in laws, regulations, or platform features.

   • Users will be notified of significant updates via email, in-platform notifications, or website announcements.

   • Continued use of Ginalne after updates indicates acceptance of the revised policy.

For inquiries or data-related requests, contact us via our support email or in-platform feedback.